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in hardcover… Tana French The eagerly anticipated follow-up to the New York Times bestselling psychological thriller In the Woods. |
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in trade… Tana French Tana French's astonishingly powerful Edgar Award winning debut thriller now in paperback. |
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in mass market… Daniel Silva |
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for Young Readers… The galaxy-spinning adventure of the epic Star Wars saga continues in The Clone Wars-the breakthrough computer graphic animated series from Lucasfilm-with a major theatrical launch event! |
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from DK… DK Publishing One Million Things is a spectacular show-and-tell experience. Every spread explores an encyclopedic subject in a unique way, through a thought-provoking collection of stunning photographic images. |
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HELP WITH:
- Tracking
Orders, Checking Inventory Using Oasis
Oasis requires regsitration, which can be done online here. If you have previously registered but forgot your PIN, you can send us an email. For more help using Oasis, check out the site. - Viewing, Printing,
and Saving Catalogs
Monthly, seasonal, and backlist catalogs are available in Adobe PDF format. To view them online, save them to your computer, or print them, you will need the free Adobe Acrobat Reader, which can be downloaded here.
This is Acrobat's toolbar:
Use the magnifying glass to zoom in or out of any page you might be viewing.
Use the standard graphical toolbar icons for such common tasks as search (binoculars), print (printer icon), and save (disk icon).
Acrobat offers its own help section for more advanced features. It is accessed by clicking on the "How To" button.
You can also download a catalog in a WinZip archive file ("zipped"). This compressed file can be opened using WinZip's software, found here. - Finding
and Answer or Contacting Customer Service
Using a web browser (such as Internet Explorer), you can search our Customer Support Knowledgebase for answers to your questions.
You can also ask our customer service team a question.
For detailed help on using our online Customer Support tools, click here. - Downloading
Book-Related Content in Batches (FTP)
We recommend you use this if you are looking for full season's worth of synopses and covers.
To do so, access this site with a browser (Internet Explorer is a good one to use for this) ftp://ppftpuser:welcome@ftp01.penguingroup.com/
Booksellers%20and%20Media/.
Note: the address begins with ftp:// and does not use the www. prefix.
Once there, you will see a standard a Windows™ Explorer-style interface with folders that can be opened, explored, or dragged to your desktop. Most content is in the "Booksellers and Media" folder.
This site is also accessible using FTP Client software, such as FTP Explorer, Fetch, Cute FTP, and others. To do so the address is: ftp01.penguingroup.com The username is ppftpuser and the password is welcome. - Contacting Penguin
Group (USA)
- If you experience technical difficulties using this site, please email us at ecommerce@us.penguingroup.com.
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Copyright © Penguin Group USA | | |